Service Warranty

If you are within your one (1) year warranty period, kindly use this form to submit your warranty requests. Please submit only one request at a time. Upon submission, our team will review your claim, and if it falls under the limited warranty provided for your home, we’ll proceed to schedule the necessary vendors and contact you to coordinate scheduling. Thank you!

Are you within your one year warranty period?(Required)
The Buffum Homes Warranty is only available for one year from the commencement date.
Are you the original homeowner?(Required)
The Buffum Homes Warranty is reserved for the original homeowner and is not transferable.
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    At Buffum Homes, we are committed to delivering courteous and prompt service for all warrantable items as outlined in your contract and detailed in our Homeowner’s Guide.

    Of course, factors like weather conditions, parts availability, and contractor schedules may impact service timelines. For any appliance-related inquiries, please consult your warranty documentation and feel free to contact the manufacturer directly for assistance with questions or issues.

    As an independent energy inspector I'm impressed with the attention to detail paid in every facet of construction; from air sealing to insulation installation quality. These folks care about the things that consumers typically cannot see.
    Michael H.
    It looks great, thank you! We are loving the house; it turned out amazing! We are really excited to move in on Thursday, and we will be doing some BIG Shoutouts to you guys on social media once we close!
    Dante & Ana
    My husband David and I have built three homes in Caledonia in the past 20 years. By far this last home we built with Buffum has been the most quality and beautiful home we've owned.
    David & Patricia G.
    You're so quick to respond, and I can't tell you both how much I appreciate your expertise and willingness to work with me! Please pass my gratitude on :) God is good and I wholeheartedly believe he brought me to Buffum Builders with purpose :)
    Lindsay T.
    Buffum Homes built a beautiful home for my family in 2003 in Byron Center. It was a Parade Home that deservedly won awards for the design and workmanship. The project was managed by a very skilled and caring project manager, and we were very pleased with the end product! They coordinated many things, including making sure the property was laid out properly for a new swimming pool. I can say from experience that Buffum Homes builds a beautiful and design-friendly home and truly cares about their customers! I have since lived in four other Buffum Homes, and the quality was matched in all of them! Norm, Josh Buffum, and the whole team of professionals at Buffum Homes are a wonderful group of caring people. I know the construction business can be very challenging, but they did a terrific job in bringing the projects/houses together for our family. I would highly recommend Buffum Homes for any new home project! Pick Buffum Homes for your next custom home building or just buying, and you will be glad you did!
    Amanda H.
    The Buffum 'family' built my dream home. From design to project completion, they were totally professional but always gave helpful and unbiased advice to help me choose the right options for me. I would use them again!
    Andy C.