Service Warranty

If you are within your one (1) year warranty period, kindly use this form to submit your warranty requests. Please submit only one request at a time. Upon submission, our team will review your claim, and if it falls under the limited warranty provided for your home, we’ll proceed to schedule the necessary vendors and contact you to coordinate scheduling. Thank you!

Name(Required)
Are you within your one year warranty period?(Required)
The Buffum Homes Warranty is only available for one year from the commencement date.
Are you the original homeowner?(Required)
The Buffum Homes Warranty is reserved for the original homeowner and is not transferable.
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    At Buffum Homes, we are committed to delivering courteous and prompt service for all warrantable items as outlined in your contract and detailed in our Homeowner’s Guide.

    Of course, factors like weather conditions, parts availability, and contractor schedules may impact service timelines. For any appliance-related inquiries, please consult your warranty documentation and feel free to contact the manufacturer directly for assistance with questions or issues.

    We LOVE our house! We couldn't be more pleased! We wanted to let you know what an amazing group of people you have on your team. Everyone was so polite, friendly, and hard-working. We also loved the Christian attitude that was very evident. We can't say enough nice things about you all!!!
    Dave & Jan C.
    The Buffum 'family' built my dream home. From design to project completion, they were totally professional but always gave helpful and unbiased advice to help me choose the right options for me. I would use them again!
    Andy C.
    My wife and I had a great experience building our home with Buffum. They have a very detailed process that helped us address all of our questions along the way. The interactions we had with all the people involved in the construction of the house were very positive. Building a home is a stressful process but Buffum helped significantly reduce that pressure with a detailed plan that helped us stay on track with the decisions we had to make. Overall it was an amazing process to be a part of.
    Luke & April
    We want to say thank you again for helping us in building our new home, we absolutely love it. We want you to know that we are very happy and satisfied with the level of service you, your staff, and partner contractors provided. Thank you Josh for being very responsive to all our questions and requests. It was a pleasure working with your team. God Bless!
    Chok & Gerrie A.
    Norm builds beautiful houses, would recommend him to anyone. Would love to use him again in the future!
    Mike B.
    I had the honor and was blessed enough to own a Buffum home. This isn’t just ANY Buffum home, though; it was one the owner himself built and raised his family in. Built in 1992, the quality still far exceeds homes built in that time. With 10-foot ceilings and quality trim work, not much has changed between the three owners prior to me. Some design changes, but the quality of originality still shines through! I happen to be a realtor myself, so I know quality when I see it and how homes age over the years. If you’re considering buying new construction or an existing Buffum home, you will not be disappointed! This builder puts his heart and soul into the final product we raise our families in, and the quality is top-notch. Amazing job to the Buffum team, past and present!
    Amy G.