Service Warranty

If you are within your one (1) year warranty period, kindly use this form to submit your warranty requests. Please submit only one request at a time. Upon submission, our team will review your claim, and if it falls under the limited warranty provided for your home, we’ll proceed to schedule the necessary vendors and contact you to coordinate scheduling. Thank you!

Are you within your one year warranty period?(Required)
The Buffum Homes Warranty is only available for one year from the commencement date.
Are you the original homeowner?(Required)
The Buffum Homes Warranty is reserved for the original homeowner and is not transferable.
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    At Buffum Homes, we are committed to delivering courteous and prompt service for all warrantable items as outlined in your contract and detailed in our Homeowner’s Guide.

    Of course, factors like weather conditions, parts availability, and contractor schedules may impact service timelines. For any appliance-related inquiries, please consult your warranty documentation and feel free to contact the manufacturer directly for assistance with questions or issues.

    My husband David and I have built three homes in Caledonia in the past 20 years. By far this last home we built with Buffum has been the most quality and beautiful home we've owned.
    David & Patricia G.
    Norm, Josh, and the Buffum Homes crew really bring dreams to life. Step by step, from the design process to the final coat of paint, my custom dream home became a reality. I can’t express how pleased I am with every nook and cranny. I highly recommend Norm Buffum and Buffum Homes to build your dream house, cottage, remodel—you name it; they are the real deal! The attention to every little detail is just above and beyond! They truly make you feel like family! Grateful doesn’t come close!
    Kristin R.
    Great family of integrity. I would recommend them to anyone!
    Jeff H.
    Absolutely love our Buffum home. Their attention to detail and the high level of quality has been knocking our socks off since day one! Josh, Norm, and Bob were all wonderful to work with - we can't recommend a Buffum home enough!
    Johnny & Taylor
    Buffum Homes built a beautiful home for my family in 2003 in Byron Center. It was a Parade Home that deservedly won awards for the design and workmanship. The project was managed by a very skilled and caring project manager, and we were very pleased with the end product! They coordinated many things, including making sure the property was laid out properly for a new swimming pool. I can say from experience that Buffum Homes builds a beautiful and design-friendly home and truly cares about their customers! I have since lived in four other Buffum Homes, and the quality was matched in all of them! Norm, Josh Buffum, and the whole team of professionals at Buffum Homes are a wonderful group of caring people. I know the construction business can be very challenging, but they did a terrific job in bringing the projects/houses together for our family. I would highly recommend Buffum Homes for any new home project! Pick Buffum Homes for your next custom home building or just buying, and you will be glad you did!
    Amanda H.
    Now that we are settled in we jut wanted to take the time and thank you so very much for listening to our life and helping us out. We are very gratefull you came into our lives and gave us a chance to start over considering my health issue. Thank you many times over!!!
    Mike & Nancy